Refund policy

At The Keepsake Magnet Co., we want you to feel confident when you order from us. Please read carefully to understand which items can be returned and how our process works .Items That Cannot Be Returned

• Custom products: All personalized items (such as fridge magnets, and other custom-made products) are final sale and cannot be returned or refunded.
• Gift cards: Non-refundable.
• Personal care or perishable goods: Not applicable to our store, but included for legal compliance.
  
  

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please contact us within 5 days of receiving your order.